Quick read · 4 minGuidance
The quarterly technology review, step by step, one hour, four questions.
In shortOnce a quarter we sit down with each client for an hour. Four questions cover most of what matters.
01
What ran well
Systems that needed no attention. Keep them.
02
What caused friction
Where people wasted time or worked around a tool.
03
What is coming
Hiring, launches or changes that will put new load on the systems.
04
What we do next
Three actions at most, each with an owner and a date.
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