We run our own businesses on the same agents we offer. The biggest change was not speed. It was where our attention went.
Routine work left the calendar
Reconciliation, status updates and renewals now arrive as drafts to approve.
“less doing, more deciding.”
Review became the job
We spend the time on judgment calls the agents hand back.
The trail made us calmer
Every run is logged, so questions have answers.
i2The i2 Systems teamNotes from running our own businesses on agents.